[17.0][ADD] mail_prevent_bounce_loop

mail_prevent_bounce_loop/README.rst

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+========================
+Mail Prevent Bounce Loop
+========================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:a2c5d232ac1c492e303d58e122afb9f061be446596049b2431a4105fd481f04e
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github
+    :target: https://github.com/OCA/social/tree/17.0/mail_prevent_bounce_loop
+    :alt: OCA/social
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/social-17-0/social-17-0-mail_prevent_bounce_loop
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/social&target_branch=17.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module helps to prevent infinite loop between odoo and
+autoresponder, which is currently raised in
+`here <https://github.com/odoo/odoo/issues/132666>`__
+
+-  Case 1: odoo sends an invoice email to customer mail address,
+   autoresponder sends auto-reply mail (without enough information for
+   odoo to detect it as an auto-reply: headers
+   `-loop-detection-bounce-email@/-loop-detection-bounce-email <https://github.com/odoo/odoo/blob/9be0c5348bfeb338bcba95b2a9c01e0d7dd14306/addons/mail/models/mail_thread.py#L1373>`__).
+   Odoo receives and send another one, resulting ping-pong situation.
+-  Case 2: a cron, Notification: Send scheduled message notifications.
+   When odoo receives automatic reply, the cron (running by default
+   every hour) sends notifications to all involved followers of the
+   mail, which then leads to the above issue
+
+Users can avoid the issue by disabling bounce mail at partner level.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Usage
+=====
+
+To never send a bounce email to a specific email address, you can tick
+no_bounce_email as below:
+
+|no_bounce_email|
+
+To never send email notification when receiving auto-reply email from a
+specific email address identified as an auto-reply address, you can tick
+is_automatic_reply_address as below:
+
+|is_automatic_reply|
+
+.. |no_bounce_email| image:: https://raw.githubusercontent.com/OCA/social/17.0/mail_prevent_bounce_loop/static/img/no_bounce_email.png
+.. |is_automatic_reply| image:: https://raw.githubusercontent.com/OCA/social/17.0/mail_prevent_bounce_loop/static/img/is_automatic_reply.png
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/social/issues/new?body=module:%20mail_prevent_bounce_loop%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Camptocamp
+
+Contributors
+------------
+
+-  `Camptocamp <https://www.camptocamp.com>`__
+
+   -  Anna <[email protected]>
+   -  Tri Doan <[email protected]>
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/social <https://github.com/OCA/social/tree/17.0/mail_prevent_bounce_loop>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

mail_prevent_bounce_loop/__init__.py

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+from . import models

mail_prevent_bounce_loop/__manifest__.py

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+# Copyright 2024 Camptocamp
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html).
+{
+    "name": "Mail Prevent Bounce Loop",
+    "author": "Camptocamp, Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/social",
+    "category": "Social Network",
+    "license": "AGPL-3",
+    "application": False,
+    "installable": True,
+    "version": "17.0.1.0.0",
+    "depends": ["mail"],
+    "data": [
+        "views/res_partner.xml",
+    ],
+}

mail_prevent_bounce_loop/models/__init__.py

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+from . import res_partner
+from . import mail_thread

mail_prevent_bounce_loop/models/mail_thread.py

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+# Copyright 2024 Camptocamp
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+import logging
+
+from odoo import models
+
+_logger = logging.getLogger(__name__)
+
+
+class MailThread(models.AbstractModel):
+    _inherit = "mail.thread"
+
+    def _routing_create_bounce_email(
+        self, email_from, body_html, message, **mail_values
+    ):
+        partner = self._mail_find_partner_from_emails([email_from])
+        if partner and partner[0].no_bounce_email:
+            _logger.info("No bounce email sent to %s", email_from)
+            return True
+        super()._routing_create_bounce_email(
+            email_from, body_html, message, **mail_values
+        )
+
+    def _notify_thread_by_email(
+        self,
+        message,
+        recipients_data,
+        msg_vals=False,
+        mail_auto_delete=True,
+        model_description=False,
+        force_email_company=False,
+        force_email_lang=False,
+        resend_existing=False,
+        force_send=True,
+        send_after_commit=True,
+        subtitles=None,
+        **kwargs,
+    ):
+        email_from = message.email_from
+        email_from_partner = self._mail_find_partner_from_emails([email_from])
+        if email_from_partner and email_from_partner[0].is_automatic_reply_address:
+            _logger.info(
+                "No notification sent to followers for email received from %s",
+                email_from,
+            )
+            return True
+        return super()._notify_thread_by_email(
+            message,
+            recipients_data,
+            msg_vals,
+            mail_auto_delete,
+            model_description,
+            force_email_company,
+            force_email_lang,
+            resend_existing,
+            force_send,
+            send_after_commit,
+            subtitles,
+            **kwargs,
+        )

mail_prevent_bounce_loop/models/res_partner.py

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+# Copyright 2024 Camptocamp
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html)
+
+from odoo import fields, models
+
+
+class ResPartner(models.Model):
+    _inherit = "res.partner"
+
+    no_bounce_email = fields.Boolean(
+        help="When checked, bounced emails will not be forwarded to this address"
+    )
+    is_automatic_reply_address = fields.Boolean(
+        help="When checked, any email received from this address will not be forwarded"
+        "to the followers of a conversation (chatter)",
+    )

mail_prevent_bounce_loop/pyproject.toml

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+[build-system]
+requires = ["whool"]
+build-backend = "whool.buildapi"

mail_prevent_bounce_loop/readme/CONTRIBUTORS.md

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+- [Camptocamp](https://www.camptocamp.com)
+  - Anna \<<[email protected]>\>
+  - Tri Doan \<<[email protected]>\>

mail_prevent_bounce_loop/readme/DESCRIPTION.md

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+This module helps to prevent infinite loop between odoo and
+autoresponder, which is currently raised in [here](<https://github.com/odoo/odoo/issues/132666>)
+- Case 1: odoo sends an invoice email to customer mail address, autoresponder sends auto-reply mail (without enough information for
+odoo to detect it as an auto-reply: headers [-loop-detection-bounce-email@/-loop-detection-bounce-email](https://github.com/odoo/odoo/blob/9be0c5348bfeb338bcba95b2a9c01e0d7dd14306/addons/mail/models/mail_thread.py#L1373)). Odoo receives and
+send another one, resulting ping-pong situation.
+- Case 2: a cron, Notification: Send scheduled
+message notifications. When odoo receives automatic reply, the cron
+(running by default every hour) sends notifications to all involved
+followers of the mail, which then leads to the above issue
+
+Users can avoid the issue by disabling bounce mail at partner level.

mail_prevent_bounce_loop/readme/USAGE.md

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+To never send a bounce email to a specific email address, you can tick
+no_bounce_email as below:
+
+![no_bounce_email](../static/img/no_bounce_email.png)
+
+To never send email notification when receiving auto-reply email from a
+specific email address identified as an auto-reply address, you can tick is_automatic_reply_address as
+below:
+
+![is_automatic_reply](../static/img/is_automatic_reply.png)