Update issue templates

.github/ISSUE_TEMPLATE/bug_report.md → .github/ISSUE_TEMPLATE/support-ticket.md

@@ -1,7 +1,7 @@
 ---
-name: Bug report
+name: Support Ticket
 about: Create a report to help us improve
-title: This thing buggin my g
+title: "[Oncall] <Title the bug here>"
 labels: ''
 assignees: ''
 
@@ -10,11 +10,17 @@ assignees: ''
 **Describe the bug**
 A clear and concise description of what the bug is.
 
+**Link to ticket in discord**
+
 **To Reproduce**
 Steps to reproduce the behavior:
 1. Go to '...'
-2. 
-3. 
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
 
 **Additional context**
 Add any other context about the problem here.